Frequently Asked Questions

Welcome to our FAQ page! We’re here to make your shopping experience smooth, secure, and stress-free. If you don’t find the answer to your question below, feel free to reach out via our Contact Us page.

1. How long does shipping take?

U.S. Orders: Estimated delivery time is 7–14 business days.
International Orders: Delivery typically takes 14–31 business days, depending on your location and local postal services.

We work hard to get your order to you as quickly as possible!

2. Do you offer tracking information?

Yes! Tracking information will be uploaded as soon as it becomes available. You can check the status of your shipment anytime on our Track Your Order page.

3. What’s your return policy?

We accept returns within 30 days of delivery. If your item is damaged, defective, or you’re not fully satisfied, contact us and we’ll be happy to help you through the return process.

4. Do you offer free shipping?

Yes, we offer free shipping! Keep an eye on our homepage or subscribe to our email list to be notified when promotions are available.

5. Do you ship internationally?

Yes, we ship worldwide! International delivery times are typically 14–31 business days, and customs processing times may vary by country.

6. Can I change or cancel my order after it's placed?

We begin processing orders quickly to get them shipped out, so cancellations or changes are only possible within a short window after your order is placed. If you need to make a change, please contact us ASAP at support@fieryfinds.com.

7. What if I entered the wrong shipping address?

If your order hasn’t shipped yet, we may be able to update the address. Please contact us immediately with the correct details. Once an order is shipped, we’re unable to change the delivery address.

8. My package is delayed or hasn’t arrived. What should I do?

Please check your tracking information on our Track Your Order page. If your tracking hasn’t updated in over 5 business days or your order is significantly delayed, contact us and we’ll look into it right away.

9. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and secure checkout methods like Shop Pay and Apple Pay (when available).

10. Is my personal and payment information secure?

Absolutely. Our website uses secure SSL encryption to protect your personal and payment data at all times.

Still have questions?

We’re here to help! Just reach out via our Contact Us page or email us at support@fieryfinds.com and we’ll respond as soon as possible.